This Policy applies only to people who wish to enter our Site. If you do not need or do not want to use our Services, please close this web tab or this mobile app and exit the Site. You hereby consent that Setter may collect, use and disclose such personal information (as defined below) in accordance with the following terms and conditions, and as permitted or required by law.
Public Content: In general we collect, use and disclose personal information for use on the Site. From time to time, we may ask you to provide us with more detailed information and we will inform you as to why we are collecting it. Location & Activity: The personal information Setter may collect about you may include, but is not limited to: your contact information, including an online name & neighbourhood of residence, zip or postal code, the date and time of your visit, your IP address, content viewed, the name of companies recorded in your account, e-mail address and demographic information. Contractors: If you sell your services through us, your billing information may be stored. This sensitive information is encrypted according to industry standards and is only shared with third parties who will assist Setter in completing the transaction. Messaging: We may also retain any communications you send us and other users, including e-mail messages, forum posts, reviews and responses we send you.
CHILDREN AND MINORS Children and minors, that is, persons under the age of 18, are not eligible to use the Site unsupervised, and therefore we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this Site in conjunction with and under the supervision of your parents or legal guardians.
TREATMENT AND PURPOSE OF PERSONAL INFORMATION We use your personal information for the purposes of operating and providing the products and services of Setter on or in connection with the Site. More specifically, we generally collect, use and disclose your personal information, but communications on consent for the following purposes:
To verify the validity of your e-mail address and identity; To communicate with you regarding information you submit to the Site; To research, develop, manage, protect and improve those communications; To respond to questions, suggestions, and job requests you submit to the Site; To verify any reviews submitted to the Site; To advise you about new products and services that may be of interest to you; To allow other Users to communicate with you regarding quotes;
In addition, from time to time, we may use your personal information for the following purposes:
To detect and protect Setter and third parties against error, fraud, theft and other illegal activity, and to audit compliance with Setter's policies and contractual obligations; To understand your needs and preferences, including to contact and communicate with you and to conduct surveys, research and evaluations; and For any other purpose we may indicate to you from time to time.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information that may be of value to you.
We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.
From time to time, we will ask you for express permission and consent to receive Commercial Electronic Messages (‘CEM’), which we will sometimes send from or to Canadian computers to our users. A CEM is a message in an electronic format (e.g. emails, SMS, social media messages, push notifications and other form of communications) which is then sent to an electronic address (e.g. email, instant message accounts, smartphone, social media profile) that contains a message asking recipients to participate in commercial activities (e.g. purchase of products and services). For purposes of this Policy, and in compliance with the Canada Anti-Spam Law (‘CASL’), express consent shall require our clear and concise description of the purpose of such consent, along with a description of the CEMs you may receive from us.
Express consent for CEMs does not apply for those CEMs that we may send and that are: (i) opened or accessed outside of Canada; (ii) for security, refunds or guarantees of products and services on our Site; (iii) for providing information about purchases and transactions about your account; (iv) account related notifications.
Setter may use proprietary software tools and other third party tools such as Google Analytics, Branch, Amplitude, Google Ads, Segment, Zendesk, Front, and Facebook Advertising (which include remarketing code functionalities) to gather information about websites you browse view or when you undertake specific actions in a website.
Finally, if you use the Site through a mobile device, you may also use your device’s settings for control items such as your location sharing, tailored advertising and other privacy settings.
COOKIES When you visit our Site, we may place a "cookie" in the browser directory of your computer's hard drive. A cookie is a small text file of information that a website can store on your web browser and later retrieve. Some cookies are temporary and others can be valid for several weeks or months, stored on your computers or mobile devices even beyond when you exit your browser. We also use web beacons, tags and other means on our Site. Such beacons are an electronic file, sometimes only a pixel or small image, embedded on websites. We use such kind of cookies for various legitimate business purposes. In addition to the identified uses described in this Policy, we may use information provided by cookies and disclose it to third parties to measure the use of our Site, to improve the functionality and content of the Site and to facilitate usage of the Site. You can reset your browser to notify you when you have received a cookie or refuse to accept a cookie. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, usually through the settings tab.
WE PROTECT YOUR PERSONAL INFORMATION Setter makes all commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. Your Setter account information is protected by sending you a unique verification code to your provided mobile phone number for your privacy and security. Protect against unauthorized access to your password and to your computer by logging out of the application.
This protection applies in relation to information stored in both electronic and hard-copy form. Access to your personal information is restricted to select employees or representatives. In addition, Setter employs appropriate information security techniques to protect personal information against loss and unauthorized access. Setter educates its employees on the importance of privacy. It is Setter’s policy to give access to personal information to persons who require it to carry out the responsibilities of their jobs.
Setter educates all its employees on the importance of privacy. It is Setter’s policy to give access to personal information only to those employees who require it to carry out the responsibilities of their jobs or to other such third parties with similar designated responsibilities and who are subject to contractual confidentiality restrictions with Setter.
CONTROL OF YOUR PERSONAL INFORMATION At Setter, we want you to be able to maintain control over how we use your personal information. We continuously try to improve our user experience, and to give you the best choices for providing, editing, removing or instructing us not to use certain personally identifiable information collected by us from you.
REMOVAL OF YOUR INFORMATION Upon your request to us, and after proper review, we may edit, deactivate and/or delete your personal data and other information from our active databases. Please be advised that we may not be able to delete all of your personal data from some of our secure databases and, in such case, we will make the data permanently inaccessible to any third parties. You may also be able to edit the personal information we store about you, by going to your account settings in the Site.
Date of last update to this policy: 1 October 2018